Frequently Asked Questions

If you have more questions, head to the contact page to reach out to us!

My Application

My account is locked
My email address has changed
How can I change my personal information, e.g. address or email?
The ‘Create/Update My Request’ button on the homepage does not work?
How can I change my request?

Tuition Assistance

Can I apply when I have not yet finished Basic Training?
Can an awarded grant be recouped?
I do not live in Virginia, but I am a member of the Virginia National Guard. Can I apply? 
Can I combine Virginia state tuition assistance with federal tuition assistance? 
Can I receive state tuition assistance for an online program? 
I already have a degree; can I still apply? 
Can I apply for Tuition Assistance for religious courses?