Frequently Asked Questions

If you have more questions, head to the contact page to reach out to us!
My account is locked

Please contact the Education Office to unlock your account. When you do not remember your password, use the Forgot Password feature on the login page.

My email address has changed

The email used for your account username cannot be changed after initial transactions have begun. You can update a change of contact email address using the “My Information” link on the homepage.

The Education Office encourages use of a maintained email address as this email will serve as your Username, receiving instruction packages, and receive notices/reminders each semester.

How can I change my personal information, e.g. address or email?

Personal contact information, VANG information can be updated using the “My Information” link on the website homepage.  Contact the Education Office if you need assistance.

The ‘Create/Update My Application’ button on the homepage does not work?

The button on the homepage is greyed out when the window is closed.

How can I change/withdraw my application?

If the status of your application is ‘Submitted’, you can click on ‘Change’. This will change your application status back to ‘New’, and you can make necessary changes. Do not forget to submit your application again. Please contact the Education Office, if they have already reviewed your application or if you would like to withdraw your application.

Can I apply when I have not yet finished Basic Training?

You must have completed Basic Combat Training, Basic Military Training, or ROTC Advanced Camp to be able to apply. You can create an account in the system and apply later.

Can an awarded grant be recouped?

An awarded State Tuition Assistance Grant may be recouped should the service member fail to fulfill their continued 2-year service obligation with the Virginia National Guard. Recoupment will be initiated for incomplete document packets, failure to submit final grades, and/ or failed, withdrawn, or incomplete courses.

I do not live in Virginia, but I am a member of the Virginia National Guard.
Can I apply? 

Newly enlisted recruits attending residential courses at a Virginia school are eligible. Recruits must understand that in-state tuition rates are not guaranteed; each school applies its own policies regarding in-state tuition.

Can I combine Virginia state tuition assistance with federal tuition assistance? 

SMs are encouraged to apply for all available forms of federal benefits and Veterans Affairs entitlements prior to applying for state tuition assistance. The programs include FTA (ArmyIgnitED) and the GI Bill CH33. STAG can only be used to pay tuition costs not covered by Federal benefits up to the lesser of either the VANGSTAP cap or the remaining tuition cost balance.

Can I receive state tuition assistance for an online program? 

When the school is approved by the Education Office and has physical location in Virginia, service members can enroll in a DL (Distance Learning) program/courses offered by that school. Service Members currently (before the Spring 2023 semester) awarded a Virginia state tuition assistance grant for an out-of-state DL program before the Spring 2023 semester may continue receiving the STAG through June 30, 2026.

I already have a degree; can I still apply? 

STAG may only be used to complete one degree at each level of study. This includes an associate degree, bachelor’s degree, graduate degree (master’s, doctorate), and licensure/certification as determined by the State Education Office. Vocational courses are not limited by number of credits of degree completion requirements as determined by the State Education Office and cleared through the Federal TA.

Can I apply for Tuition Assistance for religious courses?

In accordance with the Constitution of Virginia, Article I., Section 16, Religious and/or Theological degrees are ineligible for STAG award.  Religious requirement/ elective courses may be eligible if the overall degree major/ minor is not religious or theological in nature.